Sales Operations Transformation

Our Sales Operations solutions support the achievement of your business strategies & objectives through a set of repeatable business activities & processes that enable a sales organisation to run effectively and efficiently to drive accelerated and sustainable growth.


Typical solutions we can provide are:

  • Sales operations management. Establish policies that promote company culture and vision. Collaborate across the business to set comprehensive goals for performance and growth. Design and implement business strategies, plans and procedures. Oversee and management sales operations activities of the company and lead employees to encourage maximum performance and dedication.
  • Sales operations transformation. Create and drive the sales engine, including lead and opportunity generation, sales methodology and order to bill cycle. This will be achieved by supporting acceleration of deal closure and win rates through a condensed sales cycle closely aligned to the customer buying cycle through to closure and implementation by accelerating order to revenue generation.
  • Sales / Operational Key Performance Indicators (KPI's) success metrics. Identifying and reporting appropriate sales KPIs & other business success metrics so that they can be translated to the board and investors with a focus on driving revenue and profitability. Detailed focus will be given to developing and reporting on the sales pipeline as well as management of the sales pipeline and business metrics.
  • Partner / Vendor Management. Build a partner / vendor programme that supports the creation and maintenance of strong commercial relationships with channel partners / technology vendors to fully exploit the customers portfolio.
  • Customer Relationship Management (CRM) optimisation. Drive the use of customer Relationship Management systems to become a key business planning and reporting tool that provides accelerated visibility of business performance.
  • Bid & proposal management. Manage the continuous improvement and execution of bid responses and proactive proposals to maximise opportunity win rates.
  • Management reporting optimisation. Evaluate performance by analysing and interpreting data and metrics.
  • Sales methodogy. Build and enhance a consistent sales methodology which maps customer buying stages and internal processes to accelerate new business generation and retention.
  • Investor and Alliances relations Assist in fundraising ventures and participate in expansion activities such as investments, acquisitions, corporate alliances.
  • Win / Loss analysis. Collaborate with sales leads to conduct win / loss analysis so that lessons are learned for future customer engagements covering all elements of the pre and post sales processes.
  • Sales tool development. Development of sales tools which enable accelerated pipeline growth and operational efficiencies.

These are just a selection of our sales operations transformation solutions. The final solution will be tailored to your requirements. Lets talk.

What does this mean for you?

Execution of a transformational customer success strategy optimises how you win & retain customers. 


Blue Nugget Consulting enables Start Ups, Scale Up's, SME's and Enterprise customers to scope, 

design, embed and sustain their customer success strategy.


This means you can focus on your business and we will focus on enabling your customer success transformation for you.


Services can be provided on a consultancy or interim basis depending on your requirements and preference.


#EnablingCustomerSuccess